Knowledge Base

Failure to check out a license when running a network product on the same machine as the network license server

Mon, 26 Oct 2009 00:00:00 GMT

You configured a machine to be a network license server and then installed an Autodesk product on the same machine. When you launch the product, it tries to check out a network license and fails.

Windows 7 Support for Autodesk Products

Thu, 22 Oct 2009 00:00:00 GMT

This solution shows the products that are supported on Windows 7

Corrupt CascadeInfo.cas file results in failure of cascading functionality

Fri, 09 Oct 2009 00:00:00 GMT

If the CascadeInfo.cas file is corrupt due to a power failure or any reason, cascading functionality will not be available.

Are Direct Modifications Supported for Vault and Content Center Library Databases?

Tue, 25 Aug 2009 00:00:00 GMT

Regarding Support for Direct Database Manipulation.

Problems encountered while executing Frame Insert command

Wed, 27 May 2009 00:00:00 GMT

In Inventor, after clicking the Insert command, you received the following message. Frame Generator Problems encountered while executing Frame Insert command. Failed to read data from Content Center. Content Center Server query failed. Please check your Content Center configuration to make sure all required libraries are present or check Content Center connectivity to server.

"ASP Check: Underlying Connection was closed" error occurs during installation pre-checks

Wed, 27 May 2009 00:00:00 GMT

During the pre-checks portion of the Autodesk Data Management Server 5 (ADMS) installation, you receive the following error message: ASP Check: The Underlying Connection was closed

Cannot install Autodesk Data Management Server because check box is grayed out

Tue, 26 May 2009 00:00:00 GMT

You tried to install ADMS, but the check box was grayed out and you were unable to select ADMS to install it.

Graphic on View tab is not maximized to fill entire graphic window

Tue, 26 May 2009 00:00:00 GMT

After selecting a file with a DWF file linked to it, you noticed that when you click the View tab in Vault Explorer, the graphic displayed does not expand to fill the entire window.

Get Latest Version from Vault Explorer does not include Library Files

Tue, 26 May 2009 00:00:00 GMT

When you right-click a parent Inventor file (IAM, IDW, or IPN), and select Get Latest or Edit (Open) on the shortcut menu, you have noticed that there are no Library files included in the list of files to be retrieved from Vault.

Cannot add participants to ECO Routing

Fri, 22 May 2009 00:00:00 GMT

You wanted to edit or create the participants in a Productstream ECO. However, you were unable to do so because the Add button was grayed out.

Permissions required on FileStore folders

Thu, 21 May 2009 00:00:00 GMT

You have installed ADMS and are having problems with folder permissions or have chosen to locate the FileStore folders in a location other than the default location. You would like to know what user accounts and permissions are required to ensure that the Vault functions correctly.

Cannot log on to Autodesk Data Management Server Console as a Power User

Wed, 20 May 2009 00:00:00 GMT

When you logged on to Windows as a member of the Power Users group, you received the following message: User Authentication Access Denied. Please log on to Windows using an administrative account.

General guide to avoiding performance degradation when running ADMS with third-party antivirus software

Wed, 20 May 2009 00:00:00 GMT

You are experiencing significant degradation in performance with Autodesk Data Management Server and suspect that it is being caused by your antivirus software. You would like general advice on how to configure your antivirus software to prevent it from impacting your client-side CAD performance.

Running Autodesk Data Management software on terminal services

Fri, 15 May 2009 00:00:00 GMT

You would like to know if Autodesk Data Management products are supported on terminal services

Components installed by Vault 2010 (Server), ADMS

Fri, 15 May 2009 00:00:00 GMT

You want to know what components are installed by the various versions of Vault 2010 (Server) (Autodesk Data Management Server, ADMS).

Widening view of Print Preview in Productstream Explorer 2008

Thu, 14 May 2009 00:00:00 GMT

You want to be able to widen the view of the Print Preview in Productstream Explorer 2008.

Deleting client-side user settings

Thu, 14 May 2009 00:00:00 GMT

You have identified a problem with the profile of Vault or Productstream and would like to delete the current profile to reset it to the default settings.

Replication Installation Error

Thu, 14 May 2009 00:00:00 GMT

During the installation of Vault or Productstream Server (ADMS), you received the following pre-check error message: The SQL Server instance you have selected is not enabled with Autodesk Productstream Replicator. To enable it, upgrade site ''. Contact your reseller for Autodesk Producstream Replicator.

Components installed by Vault Manufacturing 2010 (Client)

Thu, 14 May 2009 00:00:00 GMT

You would like to know what components are installed by Vault Manufacturing 2010 (Client) if no other software is installed.

Transferring mass of Inventor part to Vault or Productstream

Thu, 14 May 2009 00:00:00 GMT

The mass from Inventor parts or assemblies is not available in Vault or Productstream. You would like to know how you can obtain it.

Error: The specified path, file name, or both are too long

Wed, 13 May 2009 00:00:00 GMT

When you tried to rename or move a file or folder in Vault Explorer, you received the following error message: The specified path, file name, or both are too long. The fully qualified file name must be less than 260 characters, and the directory name must be less than 248 characters.

Autodesk Network License Manager compatibility with IPv6

Thu, 07 May 2009 00:00:00 GMT

When attempting to log on to an Autodesk Vault server, you received the following error message on a client workstation: Failed to acquire a license

FLEXnet® feature codes for Autodesk 2010 products

Fri, 01 May 2009 00:00:00 GMT

You want information about FLEXnet® feature codes for Autodesk 2010 products.

Reference error occurs after renaming folder in Vault or Productstream

Wed, 22 Apr 2009 00:00:00 GMT

When you opened an Inventor assembly after renaming a folder in Vault or Productstream, you received an error message stating that your assembly has a reference to a file that has been resolved to a file which is not the same file as originally referenced. You were then prompted to confirm whether you really want to use the resolved document. If you clicked Yes, one or more parts or assemblies were subs

Cannot log on to ADMS

Mon, 20 Apr 2009 00:00:00 GMT

When you tried to log on to the Autodesk Data Management Server (ADMS) from a client application such as Vault Explorer 2009, Inventor 2009, or AutoCAD 2009, you received the following error message: Log In [Client_application_name] is not compatible with the Autodesk Data Management Server hosting the following server applications: Vault Server version 12.0.123.0 Variations on the above error message may menti

Configuring excluded file types for Check In Folder command

Mon, 20 Apr 2009 00:00:00 GMT

When using the Check In Folder command in the Vault Add-in for AutoCAD, certain file types are excluded. By default, the following files are excluded: temporary files (*.tmp, *.temp) locked files (*.lck) thumbnail database files (thumbs.db) error files (*.err) backup files (*.bak) DWG-related locked files (*.dwl) hidden folders

Controlling ADMSConsole log file verbosity

Mon, 20 Apr 2009 00:00:00 GMT

You want to know how to change the amount of information that is written to the ADMS Console log file.

Cannot connect to ADMS

Mon, 20 Apr 2009 00:00:00 GMT

You tried to log on to the Autodesk Data Management Server (ADMS) from Vault Explorer. However after you entered the Server name and clicked the button next to the database field to find the list of Vault databases installed on that server, a red circle with a white exclamation mark was displayed instead. When you moved your cursor over the icon, the tooltip displayed the following text: No vaults have been found on this server. However, you know that there are vaults o

Troubleshooting Microsoft SQL installation errors

Mon, 20 Apr 2009 00:00:00 GMT

When you attempted to install the Inventor Content Center with ADMS, the installation stopped and then rolled back. When you checked the installation log file, you saw the following error message: Install Microsoft SQL Server 2005 Express (AUTODESKVAULT) Failed Installation aborted, Result=1603

Number of licenses required for full version of Microsoft® SQL

Mon, 13 Apr 2009 00:00:00 GMT

You plan to upgrade your Autodesk Data Management Server (ADMS) to the full version of Microsoft® SQL and want to know how many SQL licenses will be required.