Autodesk Vault Services & Support

Error 29001: "Underlying connection was closed" during installation of ADMS

Published date: 2007-Aug-15
ID: TS1073366

Applies to:
AutoCAD® 2008
AutoCAD® Architecture 2008
AutoCAD® Civil 3D® 2008
Autodesk® Inventor™ Professional 2008
Autodesk Inventor® Professional 11
Autodesk® Inventor™ Suite 2008
Autodesk Inventor® Series 11
AutoCAD® Land Desktop 2008
AutoCAD® Map 3D 2008
AutoCAD® MEP 2008
Autodesk® Productstream™ 2008
Autodesk® Productstream™ 5
Autodesk® Vault 2009
Autodesk® Vault 2008
Autodesk® Vault 5
Autodesk® VIZ 2008

Issue

During the installation of Autodesk Data Management Server (ADMS), you received the following error message:

Error 29001: Underlying connection was closed

Solution

To resolve this error

  1. Click Start menu (Windows) > Settings > Control Panel.
  2. In Control Panel, double-click Administrative Tools.
  3. In Administrative Tools, double-click Computer Management.
  4. Expand the Local Users and Groups folder.
  5. Right-click the Users folder. Click New User.
  6. In the New User dialog box, do the following:
    1. In the User Name field, enter AutodeskVault
    2. In the Password field, enter Padnammunhoy467
    3. Clear the User Must Change Password at Next Logon check box.
    4. Select the Password Never Expires check box.
    5. Click the Create button.
  7. Close each dialog box and restart the installation of ADMS.

Give us your feedback on this document:
 Resolved my issue.
 Helpful but incomplete.
 Difficult to find.
 Difficult to understand.
 Did not resolve my issue.
 Document contains broken links and references.
 No comment.
 
AUTODESK DOES NOT GUARANTEE THAT YOU WILL BE ABLE TO SUCCESSFULLY DOWNLOAD OR IMPLEMENT ANY SERVICE PACK OR WORKAROUND, OR ANY OF THE TIPS, TRICKS, EXAMPLES OR SUGGESTIONS OUTLINED IN ANY AUTODESK PRODUCT SUPPORT TECHNICAL DOCUMENTS. TECHNICAL DOCUMENTS, SERVICE PACKS AND WORKAROUNDS ARE SUBJECT TO CHANGE WITHOUT NOTICE TO YOU. AUTODESK PROVIDES TECHNICAL DOCUMENTS, SERVICE PACKS AND WORKAROUNDS "AS IS" WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL AUTODESK OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF DATA, OR LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, THAT MAY OCCUR AS A RESULT OF IMPLEMENTING ANY SERVICE PACK OR WORKAROUND, OR ANY SUGGESTION OUTLINED IN ANY AUTODESK PRODUCT SUPPORT TECHNICAL DOCUMENT, EVEN IF AUTODESK OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.