Creating support requests from the Help menu Issue
In previous versions of AutoCAD®, you could create a support request directly from the Help menu. However, you noticed that this option does not seem to be available any longer. Solution
To create a new support request in AutoCAD, click the Communication Center icon, located in the upper-right corner of the AutoCAD application window. The link to create a new support request is located under the Subscription Center section. 
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