AutoCAD Services & Support

Error when installing from a deployment to a 64-bit computer

Published date: 2008-Apr-02
ID: TS1069920

Applies to:
AutoCAD® 2008

Issue

You successfully created a network deployment, and used the deployment on computers running 32-bit versions of Windows. However, when the deployment was used on computers running a 64-bit version of Windows, the following error message was displayed:

This is 32-bit AutoCAD 2008. It cannot be installed on 64-bit Windows.

Solution

This issue affects both network and multi-seat stand-alone deployments on Windows XP Professional 64 and all versions of the Windows Vista™ 64 operating system.

Deployments of AutoCAD® 2008 are specific to the type of operating system on which they were created. Therefore, a deployment created on a 32-bit computer can only be used to install on computers running a 32-bit version of Windows. Accordingly, deployments created on a 64-bit computer can only be used to install on computers running a 64-bit version of Windows.

If your network environment consist of both 32- and 64-bit operating systems, you will need to create two deployments by running the Deployment wizard twice, once from a 32-bit computer and once from a 64-bit computer.

Note: When you install a stand-alone version of the product from the installation DVD, the correct version of AutoCAD is installed automatically.

    Give us your feedback on this document:
     Resolved my issue.
     Helpful but incomplete.
     Difficult to find.
     Difficult to understand.
     Did not resolve my issue.
     Document contains broken links and references.
     No comment.
     
    AUTODESK DOES NOT GUARANTEE THAT YOU WILL BE ABLE TO SUCCESSFULLY DOWNLOAD OR IMPLEMENT ANY SERVICE PACK OR WORKAROUND, OR ANY OF THE TIPS, TRICKS, EXAMPLES OR SUGGESTIONS OUTLINED IN ANY AUTODESK PRODUCT SUPPORT TECHNICAL DOCUMENTS. TECHNICAL DOCUMENTS, SERVICE PACKS AND WORKAROUNDS ARE SUBJECT TO CHANGE WITHOUT NOTICE TO YOU. AUTODESK PROVIDES TECHNICAL DOCUMENTS, SERVICE PACKS AND WORKAROUNDS "AS IS" WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL AUTODESK OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF DATA, OR LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, THAT MAY OCCUR AS A RESULT OF IMPLEMENTING ANY SERVICE PACK OR WORKAROUND, OR ANY SUGGESTION OUTLINED IN ANY AUTODESK PRODUCT SUPPORT TECHNICAL DOCUMENT, EVEN IF AUTODESK OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.