AutoCAD LT Services & Support

Fatal error accessing Communication Center with Earthlink

Published date: 2005-Sep-09
ID: TS1053113

Applies to:
AutoCAD® 2007
AutoCAD® 2006
AutoCAD® 2005
AutoCAD LT® 2007
AutoCAD LT® 2006
AutoCAD LT® 2005

Issue

When you accessed Communication Center in AutoCAD®, you received a fatal error similar to the message below.

Fatal Error: Unhandled Access Violation Reading 0x0000 Exception at 7c0013d6h

Solution

This problem usually occurs when Earthlink TotalAccess is also installed. You can prevent this issue by either turning off or disabling the "Use Earthlink Search Service" feature.

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