AutoCAD Architecture Services & Support

Fix available for MAX and DRF file corruption caused by recent Microsoft Windows Updates

Published date: 2003-Sep-23
ID: TS81105

Applies to:
Autodesk® Architectural Desktop 2004
Autodesk® Building Systems 2004
Autodesk® VIZ 4
3D Studio VIZ® R3i
3D Studio VIZ® R3

Issue

Autodesk® has confirmed that the installation of Microsoft® Hotfix 823980 or Microsoft® Windows® 2000 Service Pack 4, can lead to the corruption of MAX and DRF files.  Consequently you are not able to open MAX or DRF files that were saved after you installed either of these Microsoft® Windows® Updates.

The following Autodesk products are affected by this issue:

  • Autodesk® Architectural Desktop 2004
  • Autodesk® Building Systems 2004
  • Autodesk® VIZ 4
  • 3D Studio VIZ® R3i
  • 3D Studio VIZ® R3

The following operating system configurations will experience MAX and DRF file corruption:

  • Microsoft® Windows® 2000 Service Pack 4
  • Microsoft® Windows® 2000 Service Pack 3 or lower, with Microsoft Hotfix 823980
  • Microsoft® Windows® XP Professional with Microsoft Hotfix 823980
  • Microsoft® Windows® XP Home Edition with Microsoft Hotfix 823980

Solution

Microsoft Security Bulletin MS03-039 (824146), is now avialable and includes the required Microsoft security updates as well as a fix for the MAX and DRF file corruption problem.  For further information about this new Hotfix, refer to Microsoft Product Support site at: http://www.microsoft.com/security/security_bulletins/ms03-039.asp

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