Autodesk AutoCAD Services & Support

How to troubleshoot installation and configuration of Autodesk products

Issue

You need help troubleshooting the most common problems encountered while installing Autodesk products.

To troubleshoot your Autodesk product, select the link below that relates to the symptoms you are experiencing. You should take note of the activities you perform and their results. This information can be used by Autodesk Product Support if you need their help.

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AUTODESK DOES NOT GUARANTEE THAT YOU WILL BE ABLE TO SUCCESSFULLY DOWNLOAD OR IMPLEMENT ANY SERVICE PACK OR WORKAROUND, OR ANY OF THE TIPS, TRICKS, EXAMPLES OR SUGGESTIONS OUTLINED IN ANY AUTODESK PRODUCT SUPPORT TECHNICAL DOCUMENTS. TECHNICAL DOCUMENTS, SERVICE PACKS AND WORKAROUNDS ARE SUBJECT TO CHANGE WITHOUT NOTICE TO YOU. AUTODESK PROVIDES TECHNICAL DOCUMENTS, SERVICE PACKS AND WORKAROUNDS "AS IS" WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL AUTODESK OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF DATA, OR LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, THAT MAY OCCUR AS A RESULT OF IMPLEMENTING ANY SERVICE PACK OR WORKAROUND, OR ANY SUGGESTION OUTLINED IN ANY AUTODESK PRODUCT SUPPORT TECHNICAL DOCUMENT, EVEN IF AUTODESK OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
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  • Document Information

    Published date: 2010-Sep-27
    ID: TS1070000

     

    Applies to:
    AutoCAD® 2013
    AutoCAD® 2012
    AutoCAD® 2011
    AutoCAD® 2010
    AutoCAD® 2009
    AutoCAD® 2008
    AutoCAD® Architecture 2013
    AutoCAD® Architecture 2012
    AutoCAD® Architecture 2011
    AutoCAD® Architecture 2010
    AutoCAD® Architecture 2009
    AutoCAD® Architecture 2008
    AutoCAD® Civil 2011
    AutoCAD® Civil 2010
    AutoCAD® Civil 2009
    AutoCAD® Civil 3D® 2013
    AutoCAD® Civil 3D® 2012
    AutoCAD® Civil 3D® 2011
    AutoCAD® Civil 3D® 2010
    AutoCAD® Civil 3D® 2009
    AutoCAD® Civil 3D® 2008
    AutoCAD® ecscad 2012
    AutoCAD® ecscad 2011
    AutoCAD® ecscad 2010
    AutoCAD® ecscad 2009
    AutoCAD® Electrical 2013
    AutoCAD® Electrical 2012
    AutoCAD® Electrical 2011
    AutoCAD® Electrical 2010
    AutoCAD® Electrical 2009
    AutoCAD® Electrical 2008
    AutoCAD LT® 2013
    AutoCAD LT® 2012
    AutoCAD LT® 2011
    AutoCAD LT® 2010
    AutoCAD LT® 2009
    AutoCAD LT® 2008
    AutoCAD LT® 2007
    AutoCAD® Map 3D 2013
    AutoCAD® Map 3D 2012
    AutoCAD® Map 3D 2011
    AutoCAD® Map 3D 2010
    AutoCAD® Map 3D 2009
    AutoCAD® Map 3D 2008
    AutoCAD® Mechanical 2013
    AutoCAD® Mechanical 2012
    AutoCAD® Mechanical 2011
    AutoCAD® Mechanical 2010
    AutoCAD® Mechanical 2009
    AutoCAD® Mechanical 2008
    AutoCAD® MEP 2013
    AutoCAD® MEP 2012
    AutoCAD® MEP 2011
    AutoCAD® MEP 2010
    AutoCAD® MEP 2009
    AutoCAD® MEP 2008
    AutoCAD® P&ID 2013
    AutoCAD® P&ID 2012
    AutoCAD® P&ID 2011
    AutoCAD® P&ID 2010
    AutoCAD® P&ID 2009
    AutoCAD® P&ID 2008
    AutoCAD® Plant 3D 2013
    AutoCAD® Plant 3D 2012
    AutoCAD® Plant 3D 2011
    AutoCAD® Plant 3D 2009
    AutoCAD® Plant 3D 2010
    AutoCAD® Raster Design 2013
    AutoCAD® Raster Design 2012
    AutoCAD® Raster Design 2011
    AutoCAD® Raster Design 2010
    AutoCAD® Raster Design 2009
    AutoCAD® Raster Design 2008