Autodesk AutoCAD Services & Support

Error: A valid license could not be obtained by the network license manager

When you tried to obtain a license remotely for a network-licensed AutoCAD® 2007-based product from the license server, you could not. However, you were able to obtain a license for a previous version of the product.

You were first presented with the FLEXlm License Finder dialog box, and then you received the following error message:

A valid license could not be obtained by the network license manager.

Error [1.5.-15]

With some products, you may also receive the following error message:

A valid license could not be obtained by the network license manager.

Error [1.5.-18]

This situation can occur when you access the license manager through a VPN, dial-up or a slow DSL/ISDN link.

AutoCAD® 2007-based products contain licensing enhancements that increase network bandwidth and latency requirements. To resolve this problem, it is strongly recommended that you increase network bandwidth or reduce latency to an acceptable level so the license management technology can function correctly.

If increasing network bandwidth is not an option, you can increase the amount of time the program waits for a response from the license manager by configuring an environment variable at the client workstation. Follow these steps:

  1. Right-click My Computer. Click Properties.
  2. (for Vista and Windows 7, click the "Advanced system settings" link.)
  3. In the System Properties dialog box, click the Advanced tab.
  4. On the Advanced tab, click Environment Variables.
  5. In the Environment Variables dialog box, under System Variables, click New.
  6. In the New User Variable dialog box, enter FLEXLM_TIMEOUT for the name and 10000000 for the value.
  7. Click OK to close each dialog box.
  8. Launch the Autodesk application.

If you are able to obtain a license, the value of 1000000 microseconds (1 second) is sufficient. If you still cannot obtain a license, repeat the procedure; increasing the value in 1000000 microsecond increments until you are able to obtain a license from the license server.


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  • Document Information

    Published date: 2012-Mar-13
    ID: TS1057817

     

    Applies to:
    AutoCAD® 2013
    AutoCAD® 2012
    AutoCAD® 2011
    AutoCAD® 2010
    AutoCAD® 2009
    AutoCAD® 2008
    AutoCAD® 2007
    Autodesk® Revit® Architecture 2013
    Autodesk® Revit® Architecture 2012
    Autodesk® Revit® Architecture 2011
    Autodesk® Revit® Architecture 2010
    Revit® Architecture 2009
    Autodesk® Revit® MEP 2013
    Autodesk® Revit® MEP 2012
    Autodesk® Revit® MEP 2011
    Autodesk® Revit® MEP 2010
    Revit® MEP 2009
    Autodesk® Revit® Structure 2013
    Autodesk® Revit® Structure 2012
    Autodesk® Revit® Structure 2011
    Autodesk® Revit® Structure 2010
    Revit® Structure 2009