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Activation error 0.1.0011 or 11.1.6011 on computers with Serial ATA hard disk controllers

After activating your product, a Product Activation dialog box is displayed on subsequent launches. The requirement to reactivate is persistent.

The Product Activation dialog box indicates one of the following License Status error codes:

0.1.0011

11.1.6011

An issue has been identified with computers containing Serial ATA (SATA) hard disk controllers on AutoCAD® 2009 and earlier products. This issue has been resolved in AutoCAD® 2010. For versions of AutoCAD® prior to 2010, an update is required to fix this issue. Use the following link to access the update:

AutoCAD 2007/2008/2009-based products 

Note: You should not apply this update to a computer that has not experienced these errors, or to a computer that does not contain a Serial ATA hard disk controller. If you experience these errors with an Autodesk product, but your computer does not have a SATA hard disk controller, please contact your dealer. 

The problem does not affect products prior to the versions listed. 

To verify that a computer contains a Serial ATA hard disk controller 

  1. On the Windows XP Start menu, click Run. On Windows Vista, press [Windows key] + R.
  2. In the Run dialog box, enter MSINFO32. Click OK.
  3. In the System Information dialog box, expand Components > Storage.
  4. Select SCSI. (SATA disks are listed as SCSI by the Windows System Information Report.)
  5. Under SCSI, check to see if any of the controllers' names contains either SATA or Serial ATA.

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  • Document Information

    Published date: 2010-Mar-24
    ID: TS1052460

     

    Applies to:
    AutoCAD® 2009
    AutoCAD® 2008
    AutoCAD® 2007
    AutoCAD® Architecture 2009
    AutoCAD® Architecture 2008
    Autodesk® Architectural Desktop 2007
    Autodesk® Architectural Desktop 2006
    AutoCAD® Civil 3D® 2009
    AutoCAD® Civil 3D® 2008
    Autodesk® Civil 3D® 2007
    AutoCAD® Electrical 2009
    AutoCAD® Electrical 2008
    AutoCAD® Electrical 2007
    Autodesk® Inventor™ Suite 2009
    Autodesk® Inventor™ Suite 2008
    Autodesk Inventor® Series 11
    AutoCAD LT® 2009
    AutoCAD LT® 2008
    AutoCAD LT® 2007
    AutoCAD® Map 3D 2009
    AutoCAD® Map 3D 2008
    Autodesk Map® 3D 2007
    AutoCAD® Mechanical 2009
    AutoCAD® Mechanical 2008
    AutoCAD® Mechanical 2007
    AutoCAD® MEP 2009
    AutoCAD® MEP 2008
    Autodesk® Building Systems 2006
    AutoCAD Revit Architecture Suite 2009
    AutoCAD Revit Architecture Suite 2008
    Autodesk® 3ds Max® 2009
    Autodesk® 3ds Max® 2008
    Autodesk® 3ds Max® 9
    Autodesk® Inventor™ Professional 2009
    Autodesk® Inventor™ Professional 2008
    Autodesk Inventor® Professional 11
    Revit® Architecture 2009
    Revit® Architecture 2008
    Autodesk® Revit® Building 9
    Autodesk® VIZ 2008
    Autodesk® VIZ 2007