This solution provides supplemental information about FLEXlm license technology and its use with Autodesk products.
FLEXlm Installation Guides
See the following Technical Solutions for information about installing and configuring the FLEXlm license manager:
FLEXlm Documentation
The FLEXlm documentation is on the AutoCAD® 2002 CD at <cd drive>:\netsetup\support\adlm\docs\acad_netguide.htm
AutoCAD 2002 Network Installation Guide
For information about deploying and installing AutoCAD in a network environment, see TS107000.
License Finder dialog box is displayed at startup on client machine
This problem can be divided into two distinct troubleshooting areas: either you are able or you are unable to start AutoCAD after specifying the license server:
- If AutoCAD can be started by specifying the License Server, you can be confident that the license manager is working. If the license manager is working, the most likely cause of the problem is that the client is unable to reach the license server. Possible causes would be:
- The client machine is not correctly pointed to the license server. See TS66802.
- Name resolution may not be functioning correctly. The client needs to be able to resolve the license server IP address from the host name. If the client is unable to do this, it cannot reach the license server. Every attempt should be made to repair name resolution. As a temporary measure, until name resolution can be repaired, the IP address can be substituted for the server name in the licpath.lic file. See TS69952.
- If AutoCAD cannot be started after specifying the license server, possible causes would be:
- The license manager has not successfully started. See the section "License manager will not start."
- Ports are blocked on the client machine or license server. The license manager and client require access to tcp ports 27000 27009 and 2080. If other software is using or blocking these ports, the client may not be able to communicate with the license server. See TS68138.
- The license file does not have licenses for the requested feature. Obtain a new license file that supports this feature. For information about obtaining a license file, see TS64756.
- The license manager is out of licenses. Obtain more licenses for the product.
License manager will not start
- Ports may be blocked on the license server. See TS68138.
- The FLEXlm service has not been configured or is configured incorrectly. See TS64756.
- License file problems
- Incorrect host name. Open the license file with Notepad and change the host name in the license file to the correct name. See TS66802for additional information about how to change the host name.
- Incorrect MAC address. Obtain a new license file. For information about how to obtain a license file, see TS64756
- The FLEXlm service has not been started. Start the service using LMTOOLS. See TS64756.
- Drive C is read-only. The FLEXlm service must be able to create and write to the C:\flexlm folder.
- No drive C. The license server must have a physical drive C.See TS67044 for information about this issue.
Determining if the license manager has started
- LMTOOLS can be used to determine if the license manager has started. See TS64313.
- Check the debug.log file for any failure messages.
Combining license files
When running more than one Autodesk product from the FLEXlm license server, the license files should be combined into one file. See TS65928 for information about combining license files.
Configuring the FLEXlm license manager when running Autodesk and other vendors products from the same license server
The FLEXlm license manager can be configured to provide network licenses for Autodesk and other vendors products from one server. The recommended method for doing this is to have only one installation of FLEXlm, and then to create a separate service for each vendors product.
Note: Some vendors configure FLEXlm to run as a file. The FLEXlm daemon and all vendor daemons should be in the same folder. The FLEXlm version needs to be 7.1f or later. See TS67745 for additional information about configuring FLEXlm to run multiple vendors products.
Reserving a network license
Network licenses can be reserved for specific users, groups, computers, or IP addresses. See TS67112.
Using ADSKFLEX_LICENSE_FILE and licpath.lic on the same client machine
Client machines are pointed to the license server using either the licpath.lic file, or the system variable ADSKFLEX_LICENSE_FILE. For an explanation of the priority and behavior, see TS71384
Running the AutoCAD 2000i license manager (Elán) and the AutoCAD 2002 license manager (FLEXlm) on the same server.
There are no known issues running both license managers from the same server. See TS65771.
Issuing AutoCAD 2002 network licenses for multiple languages from the same license server.
The FLEXlm license manager uses the same feature code for all language versions of AutoCAD 2002. For example, English and French AutoCAD 2002 clients can both receive their licenses from the same pool. See TS71265.
Note: The feature codes for all languages must be combined. The license manager is not able to support multiple instances of the same feature code in one license file. Contact your Autodesk Business Center for assistance in combining multiple language products under one serial number before you contact the Authorization department for your license file.
