Autodesk Vault Services & Support

File and File Properties are missing or differ between Publisher and one or more Subscriber Workgroups.

Problem

In a Connected Workgroup environment using SQL Replication, you notice that there are differences in files and file properties between a Publishing and one or more Subscribing Workgroups.

Solution

To avoid this from occurring, Autodesk strongly recommends that you follow the guidance offered in Microsoft Article ID 2591692 “Non-convergence or data loss if a query times out during merge replication in SQL Server 2008 or in SQL Server 2008 R2”. All customers using Connected Workgroup SQL Replication should consider installing this Microsoft update.

WARNING. Before any major update in a production replicated environment ensure that you have backed up your publisher and any subscribing databases. Follow the instructions from the “Backup_and_Restore_Autodesk_Vault.pdf”. Refer to the sections “Backing up a Full Replication Publisher”, “Backup Process for the Publisher” and “Backup Process for the Subscriber”

For customers running Vault Server 2011, you need to also apply DL20322676 which delivers support for SQL 2008 SP2.

Support – Terms of Use
AUTODESK DOES NOT GUARANTEE THAT YOU WILL BE ABLE TO SUCCESSFULLY DOWNLOAD OR IMPLEMENT ANY SERVICE PACK OR WORKAROUND, OR ANY OF THE TIPS, TRICKS, EXAMPLES OR SUGGESTIONS OUTLINED IN ANY AUTODESK PRODUCT SUPPORT TECHNICAL DOCUMENTS. TECHNICAL DOCUMENTS, SERVICE PACKS AND WORKAROUNDS ARE SUBJECT TO CHANGE WITHOUT NOTICE TO YOU. AUTODESK PROVIDES TECHNICAL DOCUMENTS, SERVICE PACKS AND WORKAROUNDS "AS IS" WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL AUTODESK OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF DATA, OR LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, THAT MAY OCCUR AS A RESULT OF IMPLEMENTING ANY SERVICE PACK OR WORKAROUND, OR ANY SUGGESTION OUTLINED IN ANY AUTODESK PRODUCT SUPPORT TECHNICAL DOCUMENT, EVEN IF AUTODESK OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
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  • Document Information

    Published date: 2012-Sep-26
    ID: TS20200238

     

    Applies to:
    Autodesk® Vault Collaboration 2013
    Autodesk® Vault Collaboration 2012
    Autodesk® Vault Collaboration 2011
    Autodesk Vault Collaboration AEC 2013
    Autodesk Vault Collaboration AEC 2012
    Autodesk® Vault Professional 2013
    Autodesk® Vault Professional 2012
    Autodesk® Vault Professional 2011