AutoCAD Map 3D Services & Support

Stability issues with uncertified graphics card

Issue

You are experiencing stability issues on a system with a video card that is not certified for AutoCAD.

Solution

This issue can occur when using AutoCAD with uncertified or older video cards and outdated/uncertified drivers.

You can find a list of certified video cards and drivers here: www.autodesk.com/graphics-hardware

If updating your graphics hardware and/or driver is not possible, you should disable Hardware Acceleration in AutoCAD.

To disable Hardware Acceleration:

  1. Type 3dconfig and press ENTER
  2. Click the Manual Tune button (in AutoCAD LT you can skip this step)
  3. Uncheck the Enable hardware acceleration button 
  4. Click OK to exit.
     

In AutoCAD 2011 or higher you can also use the following method to disable Hardware Acceleration:

  1. Click on the "Hardware Acceleration" icon in the AutoCAD status bar
  2.  remove the check next to "Hardware Acceleration"
     
     

To disable hardware acceleration in Revit:

  1. Click Application menu > Options.
  2. In the Options dialog box, click the Graphics tab.
  3. Clear the Use Hardware Acceleration (Direct3D) check box.
  4. Click OK to close the dialog box.
  5. Exit Revit.
  6. Restart Revit for the settings to take effect.

   

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  • Document Information

    Published date: 2012-Aug-10
    ID: TS20069400

     

    Applies to:
    AutoCAD® 2013
    AutoCAD® 2012
    AutoCAD® 2011
    AutoCAD® 2010
    AutoCAD® Architecture 2013
    AutoCAD® Architecture 2012
    AutoCAD® Architecture 2011
    AutoCAD® Architecture 2010
    AutoCAD® Civil 2011
    AutoCAD® Civil 2010
    AutoCAD® Civil 3D® 2013
    AutoCAD® Civil 3D® 2012
    AutoCAD® Civil 3D® 2011
    AutoCAD® Civil 3D® 2010
    AutoCAD® ecscad 2013
    AutoCAD® ecscad 2012
    AutoCAD® ecscad 2011
    AutoCAD® ecscad 2010
    AutoCAD® Electrical 2013
    AutoCAD® Electrical 2012
    AutoCAD® Electrical 2011
    AutoCAD® Electrical 2010
    AutoCAD LT® 2013
    AutoCAD LT® 2012
    AutoCAD LT® 2011
    AutoCAD LT® 2010
    AutoCAD® Map 3D 2013
    AutoCAD® Map 3D 2012
    AutoCAD® Map 3D 2011
    AutoCAD® Map 3D 2010
    AutoCAD® Mechanical 2013
    AutoCAD® Mechanical 2012
    AutoCAD® Mechanical 2011
    AutoCAD® Mechanical 2010
    AutoCAD® MEP 2013
    AutoCAD® MEP 2012
    AutoCAD® MEP 2011
    AutoCAD® MEP 2010
    AutoCAD® P&ID 2013
    AutoCAD® P&ID 2012
    AutoCAD® P&ID 2011
    AutoCAD® P&ID 2010
    AutoCAD® Plant 3D 2013
    AutoCAD® Plant 3D 2012
    AutoCAD® Plant 3D 2011
    AutoCAD® Plant 3D 2010
    AutoCAD® Structural Detailing 2013
    AutoCAD® Structural Detailing 2012
    AutoCAD® Structural Detailing 2011
    AutoCAD® Structural Detailing 2010
    AutoCAD® Utility Design 2013
    AutoCAD® Utility Design 2012
    Autodesk® Revit® 2014
    Autodesk® Revit® 2013
    Autodesk® Revit® Architecture 2013
    Autodesk® Revit® Architecture 2012
    Autodesk® Revit® Architecture 2011
    Autodesk® Revit® Architecture 2010
    Autodesk® Revit® MEP 2013
    Autodesk® Revit® MEP 2012
    Autodesk® Revit® MEP 2011
    Autodesk® Revit® MEP 2010
    Autodesk® Revit® Structure 2013
    Autodesk® Revit® Structure 2012
    Autodesk® Revit® Structure 2011
    Autodesk® Revit® Structure 2010