AutoCAD Civil 3D Services & Support

How to prepare your system before installing Autodesk software

Scenario

You have just purchased an Autodesk software license and need to install the product on your computer.

Solution

Before you install your Autodesk product it's important to prepare your system, which helps to ensure a smooth and successful installation.

Read through the steps below or watch our video walkthrough.

Check System Requirements

Confirm that your computer meets the minimum system requirements for that product by visiting Autodesk System Requirements

Note: If you're running Windows, make sure to download/install the version that matches your operating system (32-bit or 64-bit).



Get Administrator Permissions

If you're installing on your personal computer, you can skip this step.

If you're not installing on your own personal computer, you'll need to confirm that you have Local User Administrative permissions to install software. Check this by going to Control Panel > User Accounts > Manage User Accounts (for Windows systems).

Note: Domain User Administrative permissions may not be sufficient to install Autodesk software on your computer. Contact your system administrator if you don't have Local User Administrative permissions.


Install System Updates and Exit Applications

Install all system updates and restart your computer.  Make sure to exit all applications that may be running on your system before starting the installation process.

Note: Anti-virus programs can sometimes interfere with the installation process. Temporarily disabling your anti-virus program may help if you're having trouble with your installation.



Download Software or Insert Media

Download your software (for digital products) or insert the physical media (DVD/CD or USB) into your computer and click the setup executable file to launch the product installer.

For digital products, the location where your download is saved appears at the beginning of the download process. The default location is typically, System > Autodesk > ProductName_Version as seen in the below image.

For physical media, the product folder should appear on your desktop when inserted.

Note: If you're running Windows, make sure to download/install the version that matches your operating system (32-bit or 64-bit).



Review Documentation

Review the documentation links found on the bottom left corner of the main installation screen.

  • Installation Help - installation types, licensing guides and  other popular support resources
  • System Requirements - Autodesk System Requirements Services & Support
  • Readme file - contains important late-breaking information that may not have made it into the final documentation


Product Reinstallation

If you had to remove and then reinstall an Autodesk product to your computer, you may need to perform a few additional steps found in How to remove all Autodesk products from a Windows system.





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  • Document Information

    Published date: 2013-Jan-15
    ID: GS17955581

     

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