Design & Creation Suites Support

How to find your serial number and product key in Subscription Center

Scenario

You are a Software Coordinator or Contract Manager for your Subscription Center account and need to find your serial number and product key in order to install and activate your Autodesk software.

Solution

Software Coordinators and Contract Managers can view the Serial Number and Product Keys directly on the Software Download page in Subscription Center.

Note: If you are not a Software Coordinator or Contract Manager, learn how to find your serial number and product key outside of Subscription Center.

To find them:

  1. Log into Subscription Center and click the Get Your Upgrade button in the center of the page.
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  1. On the Software Downloads page, click the version of the product you are trying to install.
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  1. Click the Serial Numbers tab and your serial number and product key will appear in the first two columns.
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Coverage Report

If you are a Software Coordinator or Contract Manager, you can also find Serial Numbers and Product Keys for all products on your Subscription contract by running your Coverage Report.

To run your Coverage Report:

  1. Log into Subscription Center and click Contract Administration from the main menu on the left.
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  1. Click Coverage Report.
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  1. Click on the appropriate contract number.
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  1. The serial number and product keys will appear in the first two columns for each product you have licensed on your Subscription Contract.
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Support – Terms of Use
AUTODESK DOES NOT GUARANTEE THAT YOU WILL BE ABLE TO SUCCESSFULLY DOWNLOAD OR IMPLEMENT ANY SERVICE PACK OR WORKAROUND, OR ANY OF THE TIPS, TRICKS, EXAMPLES OR SUGGESTIONS OUTLINED IN ANY AUTODESK PRODUCT SUPPORT TECHNICAL DOCUMENTS. TECHNICAL DOCUMENTS, SERVICE PACKS AND WORKAROUNDS ARE SUBJECT TO CHANGE WITHOUT NOTICE TO YOU. AUTODESK PROVIDES TECHNICAL DOCUMENTS, SERVICE PACKS AND WORKAROUNDS "AS IS" WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL AUTODESK OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF DATA, OR LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, THAT MAY OCCUR AS A RESULT OF IMPLEMENTING ANY SERVICE PACK OR WORKAROUND, OR ANY SUGGESTION OUTLINED IN ANY AUTODESK PRODUCT SUPPORT TECHNICAL DOCUMENT, EVEN IF AUTODESK OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
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  • Document Information

    Published date: 2013-Apr-12
    ID: GS17884071

     

    Applies to:
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