Autodesk Revit Architecture Services & Support

Authentication error when attempting to render Revit view with Autodesk 360 Rendering

Issue

When attempting to render a Revit view with Autodesk 360 Rendering, you receive the following dialog:

Solution

Complete the following steps:

  1. Log out of both Revit and the 360 Rendering portal.
  2. Clear your browser's cache completely.
  3. Log in to Revit first.
  4. Log in to the 360 Rendering portal second.

When you log in to the portal and Revit, be sure to use the exact same Autodesk ID login. 

Support – Terms of Use
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  • Document Information

    Published date: 2012-Mar-07
    ID: TS17827132

     

    Applies to:
    Autodesk Design Suite Premium 2012
    Autodesk Design Suite Ultimate 2012
    Autodesk® 360
    Autodesk Building Design Suite Premium 2014
    Autodesk Building Design Suite Premium 2013
    Autodesk Building Design Suite Premium 2012
    Autodesk Building Design Suite Ultimate 2014
    Autodesk Building Design Suite Ultimate 2013
    Autodesk Building Design Suite Ultimate 2012
    Autodesk® Revit® Architecture 2012
    Autodesk® Revit® MEP 2012
    Autodesk® Revit® Structure 2012