Design & Creation Suites Support

How to assign or change your Software Coordinator or Contract Manager

Scenario

As a Subscription Customer, you need to assign or change the Software Coordinator or Contract Manager for your Subscription Account.

Solution

Assign/Change Software Coordinator

Contract Managers can assign one Software Coordinator per product or group of products.

Watch our video walkthrough or follow the below steps to assign or change your Software Coordinator:

  1. Log into Subscription Center and click on Contract Administration from the main menu.
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  1. Click Manage Software Coordinators.

    Note: Only Contract Managers will have access to this link.
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  1. Select a contract (if you have multiple contracts).
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  1. Select the Products Tab and check the boxes next to the product(s) for which you want to designate a Software Coordinator. Click Assign.
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  1. Select a name from the list of current Software Coordinators or click Add to select someone from your list of Subscription Center end users.  When you've selected your Software Coordinator, click Assign.
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Change Contract Manager

To change your Contract Manager, either the former or new Contract Manager will need to submit a web support case in Subscription Center.

Select Change Software Coordinator or Contract Mgr as your support topic and fill in the required fields.




If you need further assistance submit a web support case in Subscription Center or contact your Reseller.



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  • Document Information

    Published date: 2013-Mar-07
    ID: GS16972126

     

    Applies to:
    AutoCAD® 2012
    AutoCAD® 2011
    AutoCAD® 2010
    AutoCAD® 2009
    AutoCAD® Architecture 2012
    AutoCAD® Architecture 2011
    AutoCAD® Architecture 2010
    AutoCAD® Architecture 2009
    AutoCAD® Civil 3D® 2012
    AutoCAD® Civil 3D® 2011
    AutoCAD® Civil 3D® 2010
    AutoCAD® Civil 3D® 2009
    AutoCAD Design Suite Premium 2014
    AutoCAD Design Suite Premium 2013
    Autodesk Design Suite Premium 2012
    Autodesk Design Suite Premium 2011
    AutoCAD Design Suite Standard 2014
    AutoCAD Design Suite Standard 2013
    Autodesk Design Suite Standard 2012
    Autodesk Design Suite Standard 2011
    AutoCAD Design Suite Ultimate 2014
    AutoCAD Design Suite Ultimate 2013
    Autodesk Design Suite Ultimate 2012
    Autodesk Design Suite Advanced 2011
    AutoCAD LT® 2012
    AutoCAD LT® 2011
    AutoCAD LT® 2010
    AutoCAD LT® 2009
    AutoCAD® Map 3D 2012
    AutoCAD® Map 3D 2011
    AutoCAD® Map 3D 2010
    AutoCAD® Map 3D 2009
    AutoCAD® Mechanical 2012
    AutoCAD® Mechanical 2011
    AutoCAD® Mechanical 2010
    AutoCAD® Mechanical 2009
    Autodesk® 3ds Max® 2012
    Autodesk® 3ds Max® 2011
    Autodesk® 3ds Max® 2010
    Autodesk® 3ds Max® 2009
    Autodesk Alias Design 2012
    Autodesk Alias Design 2011
    Autodesk Alias Design 2010
    Autodesk Building Design Suite 2012
    Autodesk Factory Design Suite 2012
    Autodesk® Infrastructure Design Suite 2012
    Autodesk® Inventor® 2012
    Autodesk® Inventor® 2011
    Autodesk® Inventor® 2010
    Autodesk® Inventor™ 2009
    Autodesk® Maya® 2012
    Autodesk® Maya® 2011
    Autodesk® Maya® 2010
    Autodesk® Maya® 2009
    Autodesk Plant Design Suite 2012
    Autodesk Product Design Suite 2012
    Autodesk® Revit® Architecture 2012
    Autodesk® Revit® Architecture 2011
    Autodesk® Revit® Architecture 2010
    Revit® Architecture 2009
    Autodesk® Vault 2012
    Autodesk® Vault 2011
    Autodesk® Vault 2010
    Autodesk® Vault 2009