Autodesk Inventor Services & Support

Microsoft hotfix 971138 required for Inventor to function fully with Vista Operating Systems

Problem

Microsoft Hotfix 971138 is required for Autodesk Inventor add-Ins to run successfully on Windows Vista. This problem may also affect Inventor Third-Party add-ins.

In most install scenarios, the user will be prevented from installing Autodesk Inventor 2012 on Windows Vista without first installing the Microsoft Hotfix. However, in certain scenarios, particularly when installing via network deployments, it is possible to Install Autodesk Inventor 2012 without first installing the hotfix.

Uninstalling the Microsoft Hotfix KB971138 after Inventor 2012 is installed will also result in Inventor Add-ins not functioning properly. The add-in behavior without the Microsoft Hotfix may vary from user to user. Common behaviors include missing add-ins from the add-in manager or add-ins being greyed out in the Inventor UI even though they are listed in the Add-in Manager as being registered.

This problem affects all Versions of Windows Vista ONLY. Windows XP and Windows 7 are not affected by this problem.

Solution

To solve the issue, install Microsoft hotfix 971138.   This hotfix is available from Microsoft at http://support.microsoft.com/kb/971138

You will need to request the hotfix from Microsoft by registering with a valid email address following the instructions at the hotfix site.  Microsoft will then send an email containing a link and password allowing access to the hotfix download.


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  • Document Information

    Published date: 2012-Mar-19
    ID: TS16323149

     

    Applies to:
    Autodesk Factory Design Suite Premium 2012
    Autodesk Factory Design Suite Standard 2012
    Autodesk Factory Design Suite Ultimate 2012
    Autodesk Factory Design Suite 2012
    Autodesk® Inventor® 2012
    Autodesk® Inventor® Factory Advanced 2012
    Autodesk® Inventor® Factory Premium 2012
    Autodesk® Inventor LT™ 2012
    Autodesk® Inventor® Professional 2012
    Autodesk Product Design Suite 2012
    Autodesk Product Design Suite Premium 2012
    Autodesk Product Design Suite Standard 2012
    Autodesk Product Design Suite Ultimate 2012