Autodesk Maya Services & Support

Unable to start Maya, MotionBuilder or Mudbox using a network license

Issue

You get a licensing error when starting Maya, Motionbuilder, or Mudbox on the same computer. In this case, Maya will start but Motionbuilder will not launch.

You have confirmed that your license server is working and you have enough available licenses on your server.

Solution

You will need to rename the CascadeInfo.cas file to Cascadeinfo.old and restart the program.

The location of the Cascadeinfo.cas file is noted below:

Windows Vista/Windows 7

C:\ProgramData\Autodesk\Adlm

Windows XP

C:\Documents and Settings\All Users\Application Data\Autodesk\ADLM

Mac OS X

/Library/Application Support/Autodesk/Adlm/.config/

Linux

/var/opt/Autodesk/Adlm/.config

Support – Terms of Use
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  • Document Information

    Published date: 2012-Mar-09
    ID: TS15907945

     

    Applies to:
    Autodesk® Maya® 2012
    Autodesk® Maya® 2011
    Autodesk® Maya® 2010
    Autodesk® Maya® 2009
    Autodesk® MotionBuilder 2012
    Autodesk® MotionBuilder 2011
    Autodesk® MotionBuilder 2010
    Autodesk® MotionBuilder 2009
    Autodesk® Mudbox™ 2012
    Autodesk® Mudbox™ 2011
    Autodesk® Mudbox™ 2010
    Autodesk® Mudbox™ 2009