Autodesk AutoCAD Services & Support

NVIDIA® video driver crashing AutoCAD in Windows XP

Issue

You have experienced a crash in Windows XP caused by your current NVIDIA video driver and want to know how to update your system to the latest driver for your video card.

The following system activities can result in a crash related to a faulty or incorrect video driver:

  • Switching between applications
  • Locking your system with a password
  • Opening the task manager
  • Activating the screen saver
  • Docking and undocking a laptop
  • Waking from Sleep mode
  • Waking from Hibernation

Solution

Download the latest driver from nvidia.com and choose any driver version that is 259.57 or later:

Windows XP 32-bit:
http://us.download.nvidia.com/Windows/Quadro_Certified/259.57/259.57-Quadro-winxp-32bit-english-whql.exe

Windows XP 64-bit:
http://us.download.nvidia.com/Windows/Quadro_Certified/259.57/259.57-Quadro-winxp-64bit-english-whql.exe

Note: This driver will not display as certified however it should avoid the crashes experienced in the previous driver versions.

If you are experiencing this crash and are not using an NVIDIA graphics card, please refer to the following solution:

How to update your system to the latest certified video driver

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  • Document Information

    Published date: 2010-Oct-20
    ID: TS15871267

     

    Applies to:
    AutoCAD® 2013
    AutoCAD® 2012
    AutoCAD® 2011
    AutoCAD® 2010
    AutoCAD® Architecture 2013
    AutoCAD® Architecture 2012
    AutoCAD® Architecture 2011
    AutoCAD® Architecture 2010
    AutoCAD® Civil 2011
    AutoCAD® Civil 2010
    AutoCAD® Civil 3D® 2013
    AutoCAD® Civil 3D® 2012
    AutoCAD® Civil 3D® 2011
    AutoCAD® Civil 3D® 2010
    AutoCAD® Electrical 2013
    AutoCAD® Electrical 2012
    AutoCAD® Electrical 2011
    AutoCAD® Electrical 2010
    AutoCAD® Map 3D 2013
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    AutoCAD® Map 3D 2011
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    AutoCAD® Mechanical 2013
    AutoCAD® Mechanical 2012
    AutoCAD® Mechanical 2011
    AutoCAD® Mechanical 2010
    AutoCAD® MEP 2013
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    AutoCAD® MEP 2011
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    AutoCAD® P&ID 2013
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    AutoCAD® P&ID 2011
    AutoCAD® P&ID 2010
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    AutoCAD® Plant 3D 2010
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