For Revit 2011 utilizing the following troubleshooting process should resolve or reduce the occurrence of this behavior.
Windows Tablet PC Input Service
Verify if there are any Services (Local) running called Tablet PC Input Service. If so stop the service, launch Revit, and see if the crash persists.
Wacom Tablet Drivers \ Service
Verify if there are any Services (Local) running similar to Wacom Consumer Touch Service. If so stop the service, launch Revit, and see if the crash persists.
Windows Temp Folder
Close Revit 2011; then empty the contents of the Windows Temp folder at:
%Temp%
You can copy \ paste the address above into a Windows Explorer path.
Windows Accessibility
Verify if the workstation has any of the Microsoft Control Panel > Appearance and Personalization > Ease of Access Center tools enabled.
For example, with On-Screen Keyboard or Magnifier enabled Revit can crash at the Materials dialog in a similar manner. If so, test disabling the access tools temporarily to see if the crash persists.
Run as Administrator
Right-click on the Revit 2011 shortcut > Run as Administrator. See if the crash persists.
Simplified Startup
Restart Windows with Microsoft MSCONFIG > General, and do either a Diagnostic Startup or Selective Startup. Verify if the crash occurs in a simplified environment.
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