Autodesk AutoCAD Architecture Services & Support

AutoCAD application has stopped working.

Issue

When you start AutoCAD Architecture, you will get this error:

Solution

You will need to set the compatiblity mode for AutoCAD Architecture or AutoCAD MEP to Windows XP as a local administrator account (instead of the domain administrator).

When you run it as a domain user, AutoCAD will automatically attempt to set its own compatibility mode, however Windows 7 security prevents the domain user from doing so. If you login as the local administrator on that machine and then load the software it will have permission to make the first run permissions and security changes required for normal operation.

Once you have run it once as local adminstrator, just log out and back in using your normal user account.

For sites that have a large number of AutoCAD Architecture or AutoCAD MEP licenses, please refer to the solution:

2010: AcPEXCtl.arx file causes product to not startup on Windows 7.


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  • Document Information

    Published date: 2011-Nov-09
    ID: TS14907632

     

    Applies to:
    AutoCAD® Architecture 2013
    AutoCAD® Architecture 2012
    AutoCAD® Architecture 2011
    AutoCAD® Architecture 2010
    AutoCAD® MEP 2013
    AutoCAD® MEP 2012
    AutoCAD® MEP 2011
    AutoCAD® MEP 2010