Autodesk Maya Services & Support

Licensing error -12

Issue

You have installed Maya using a network option and when you start Maya on a client computer, you will get a -12 error. This error is typically a generic error message.

Solution

  1. Open a command prompt. Start > Run and type:

    cmd
    <enter>

    set FLEXLM_DIAGNOSTICS=3
    <enter>

    cd C:\Program Files\Autodesk\Maya 'version'\bin
    <enter>
     
    maya
    <enter>

  2. Search for the following file: MayaLicense.log
  3. Open MayaLicense.log using Wordpad.

623824 ::: MAYA_LICENSE_METHOD 'network'
623823 ::: MAYA_LICENSE 'unlimited'
623826 ::: MAYA_ALT_EN
623830 ::: MAYA_LOCATION 'C:/Program Files/Autodesk/Maya2009'
623866 ::: 'C:/Program Files/Autodesk/Maya2009/adlm/en_US'

If you have a Maya 2009 entry, you will need to remove your MAYA_LOCATION environment variable from your maya.env file or from your System Control Panel > Advanced > Environment Variables.


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  • Document Information

    Published date: 2010-Mar-29
    ID: TS13937809

     

    Applies to:
    Autodesk® Maya® 2011
    Autodesk® Maya® 2010