AutoCAD Civil 3D & AutoCAD Civil Services & Support

Video: Troubleshooting Tips for Civil 3D

Published date: 2009-Aug-26
ID: TS13783694

Applies to:
AutoCAD® Civil 2010
AutoCAD® Civil 2009
AutoCAD® Civil 3D® 2010
AutoCAD® Civil 3D® 2009
AutoCAD® Civil 3D® 2008

Issue

Learn some methods for troubleshooting issues.  You will review typical first questions to consider, then dive deeper into targeted questions and actions for the three main branches problems fall into; computer, application and file related issues.  You will review some considerations when supporting others and ways to be proactive when submitting issues to Autodesk Product Support.  Finally, you will get a quick review of places to find answers.

Solution

Watch the video: Troubleshooting Tips for Civil 3D

Note: if you are unfamiliar with some of the suggested methods in the video, search the Knowledgebase for the topics mentioned and/or search in the Help in Civil 3D.


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