Autodesk Maya Services & Support

Fatal error when snapping joints to points

Published date: 2009-Aug-21
ID: TS13777293

Applies to:
Autodesk® Maya® 2010
Autodesk® Maya® 2009

Issue

You are using a qualified Nvidia video card with Maya and it will crash when you are snapping joints to points.

Steps to reproduce issue:

  1. Create some Joints in side View.
  2. Create Poly Cube and move it up in the Y axis.
  3. Select all Joints in Outliner.
  4. Display Transform Display : Local Rotation axis.
  5. Activate snap on points.
  6. In Perspective View, move the joints while snapping on points on Cube.

Solution

Maya is handling colorIndex() in the Nvidia video drivers incorrectly. This issue is now resolved in Maya 2010.


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