Autodesk Robot Structural Analysis Professional Services & Support

How to find the Serial Number and Product Key for your Autodesk product

Scenario

You need to find the serial number and product key required to install and activate your Autodesk software.

Solution

For a quick reference of the product keys used by supported Autodesk products, please refer to the following solutions:

2014: Product keys for Autodesk products
2013: Product keys for Autodesk products
2012: Product keys for Autodesk products
2011: Product keys for Autodesk products
2010: Product keys for Autodesk products

Note: Please ensure you are using the correct product key for the Autodesk product and version you are installing. Entering an incorrect product key will result in activation errors for that product.


For detailed information on how to find your serial number and product key for your Autodesk product, we suggest you start by viewing the following video:


(English)

Depending on how you obtained your product, your serial number and product key can be found in the following locations:

Physical Media

If you have physical media (a DVD or USB key) for a 2013 or earlier product, your serial number and product key will be printed on the label of the product packaging.

Note: Starting with the 2014 product releases, this information will no longer be printed on the product packaging.

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Note: This example shows the label from an Autodesk Education Master Suite for 2011 but the location and format will be similar for 2010 - 2013 product releases.

Subscription Center

If you’re a Software Coordinator or Contract Manager for your Subscription Center account, the easiest way to find your serial number and product key is on the Software Download page in Subscription Center.

For complete instructions, please refer to the solution, How to find your serial number and product key in Subscription Center.

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Education Community

If you're using a student version of an Autodesk product, you can find your serial number and product key by logging into the Autodesk Education Community. This information will appear in the following two locations:

  1. Software Download - If you haven't yet downloaded the product, click Free Software from the main menu and select the product and version you want to download.  This information will be displayed before and during the download process.
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  1. Student Profile - After logging into the Education Community, click My Software to display the serial number and product key for every product you've downloaded from the Education Community.
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Autodesk eStore

If you ordered your product using the online Autodesk store, the serial number and product key will be provided in the “Order Details” confirmation screen after the purchase, as well as the subsequent “Thank You” e-mail that you will receive after the purchase process is complete.

Other Options

If you can't locate your serial number and product key using the above methods:

  1. Using your installation media, (USB key, DVD, download folder, etc.) navigate to the location of the setup.exe file for your Autodesk product.
  2. In that folder, look for a file named MID.txt, MID01.txt, MID02.txt or some variation on that name.
  3. Open this file in notepad and verify that the product name is what you expected it to be.
  4. The first five characters of the part number should also be the product key for that product.

Example:

MID: Autodesk_Design_Suite_Ultimate_2012_64bit_SWL_ENU_C009_EXE1
Product Name: Autodesk Design Suite Ultimate 2012
Platform: Windows XP/Vista/Win7
Media: ESD
Part Number: 769D1-05Y001-P503E, 769D1-05Y001-P504E



Support – Terms of Use
AUTODESK DOES NOT GUARANTEE THAT YOU WILL BE ABLE TO SUCCESSFULLY DOWNLOAD OR IMPLEMENT ANY SERVICE PACK OR WORKAROUND, OR ANY OF THE TIPS, TRICKS, EXAMPLES OR SUGGESTIONS OUTLINED IN ANY AUTODESK PRODUCT SUPPORT TECHNICAL DOCUMENTS. TECHNICAL DOCUMENTS, SERVICE PACKS AND WORKAROUNDS ARE SUBJECT TO CHANGE WITHOUT NOTICE TO YOU. AUTODESK PROVIDES TECHNICAL DOCUMENTS, SERVICE PACKS AND WORKAROUNDS "AS IS" WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL AUTODESK OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF DATA, OR LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, THAT MAY OCCUR AS A RESULT OF IMPLEMENTING ANY SERVICE PACK OR WORKAROUND, OR ANY SUGGESTION OUTLINED IN ANY AUTODESK PRODUCT SUPPORT TECHNICAL DOCUMENT, EVEN IF AUTODESK OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
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  • Document Information

    Published date: 2013-Apr-15
    ID: TS1105767

     

    Applies to:
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