Autodesk AutoCAD Services & Support

Program slow to start when Microsoft® OneCare™ anti-virus software is enabled

When Microsoft® OneCare™ anti-virus software is enabled, your Autodesk product may appear to hang or freeze for several minutes when starting up.
To resolve this issue, it is necessary to disable Microsoft® OneCare™. You might also be able to configure Microsoft OneCare to exclude your Autodesk software to resolve this issue. Contact Microsoft directly for information about disabling or configuring OneCare.

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  • Document Information

    Published date: 2010-Mar-24
    ID: TS1074346

     

    Applies to:
    AutoCAD® 2011
    AutoCAD® 2010
    AutoCAD® 2009
    AutoCAD® 2008
    AutoCAD® 2007
    AutoCAD LT® 2011
    AutoCAD LT® 2010
    AutoCAD LT® 2009
    AutoCAD LT® 2008
    AutoCAD LT® 2007