AutoCAD

Support

Learn about AutoCAD® software support, our Knowledge Base, and other resources to help you make the most of your CAD application.

Knowledge Base Search
Search the support database for answers, hotfixes, tips, and service packs.

Top Knowledge Base Issues

Registration, Installation & Configuration

Product Registration
Register your product online now.

Licensing Information
Learn about the various types of Autodesk software licenses and decide which one is right for you and your organization.

Up & Ready Support
You get 30 days of support from your date of registration covering installation, configuration, and licensing of your new AutoCAD software.

More Resources
For specific installation and configuration questions, browse the Knowledge Base or the AutoCAD Exchange.

Documentation

AutoCAD 2010 Help
Access AutoCAD 2010 help online.

Availability of Product Documentation
Find the AutoCAD documentation you need.

Printed Materials*
AutoCAD 2010 ships with a set of cue cards, illustrating the key new features of the release. Customers are also entitled to one free manual per software license from the following list:

  • AutoCAD Customization Guide
  • AutoCAD Network Administration Guide
  • AutoCAD ActiveX® and VBA Developer’s Guide
  • AutoCAD User’s Guide

If you have purchased AutoCAD 2010 and you wish to obtain a free manual, mail in the business reply card that comes in your product packaging or visit the Product Documentation request website.

Downloadable Manual
The DXF Reference is available as a PDF download.

*Offer valid only in the United States, Canada, and Latin America. For information on available documentation for countries outside the United States, Canada, and Latin America, contact your local Autodesk Authorized Reseller.

Troubleshooting & Getting Help from Autodesk

Updates & Service Packs
Get the latest service packs and other maintenance releases for AutoCAD.

Documentation
Autodesk provides a variety of online documentation material to help you install and use AutoCAD.


Support from Autodesk Resellers
Autodesk resellers offer proven and measurable expertise and provide an elevated level of training and support.

Subscription Member Login
Autodesk® Subscription members receive access to training and learning materials, one-on-one product support with technology experts, and a wide range of resources to help them stay competitive. Not a member? Learn More.

Per-Incident Phone Support
Speak directly to an Autodesk product support technician. You do not need a pre-existing support agreement since you pay per incident using your credit card.

Blogs, Community & Other Resources

Discussion Groups
Ask questions and share information with other AutoCAD users.

Without a Net Support Blog
Get the latest on technical support topics directly from Autodesk Product Support.

AutoCAD Exchange
AutoCAD Exchange is a community site for AutoCAD users. It features training, user support, tips and tricks, tutorials, videos, discussion groups, and CAD manager best practices.

Autodesk User Group International (AUGI)
AUGI offers programs and services that allow the Autodesk user community access to one another and to Autodesk.