Autodesk Lustre

Support

Knowledge Base

Search the Knowledge Base support database for answers. The Knowledge Base requires a username and password.

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  • Forgot your password or were denied access
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Contact Us
For worldwide support hours and contact information.

Registration, Installation & Configuration

Installation & Setup Guides 

   Software Installation Guide for Windows® Workstations (pdf - 3 MB)

   Software Installation Guide for Linux® Workstations (pdf - 1.9 MB)

   Autodesk® Incinerator® Installation and User Guide (pdf - 4 MB)

   Hardware Setup Guide for HP® xw8600 Workstations (pdf - 1.5 MB)

   Hardware Setup Guide for HP® xw8400 Workstations (pdf – 3.2 MB)

   Hardware Setup Guide for IBM® Z Pro 6223 Workstations (pdf – 2.65 MB)

   Red Hat® Enterprise Linux® Workstation 4.0 U3 – Installation and Configuration Guide (pdf - 382 KB)

More Resources
For specific installation and configuration questions, browse the Knowledge Base (login required) or the AREA Community.

Documentation

Autodesk provides a variety of online documentation to help you install and use Autodesk® Lustre® software. HTML Help is available in the product, and PDF documentation is available on the product CD. You can also download the latest version of the PDF files here.

Online Help
Browse the online help provided with your software.

User Documentation & Release Notes

   2009 New Features Guide (pdf - 3.1 MB)

   2009 Fixed and Known Bugs (pdf - 376 KB)

   2009 Release Notes (pdf - 845 KB)

   2009 User Guide (pdf - 13.2 MB)

   2009 Control Surface User Guide (pdf - 2.64 MB)

See More Documentation

Troubleshooting & Getting Help from Autodesk

Contact Us
See hours and contact information for regional Autodesk Support offices.

Support Request
Log your nonemergency calls online.

Support from Autodesk Resellers
Autodesk resellers provide first-level support, including all integration, installation, front-line telephone support, and on-site services.

Per-Incident Phone Support
Speak directly to an Autodesk product support technician. You do not need a pre-existing support contract since you pay per incident by credit. Contact your Autodesk reseller or sales representative for more information.

Subscription Benefits
Autodesk® Subscription members receive access to training and learning materials, one-on-one product support with technology experts, as well as upgrades and extensions on infrastructure products to help them stay competitive.

Educational Resources

Classroom & On-Site Training
Join Lustre classes to increase your skills. We have training for all user levels.

Certified Instructor Program – Systems
Based on a long-term commitment to education, Autodesk is offering the Instructor Certification Program to cultivate a high level of instructional excellence for Autodesk systems products. .