Up & ReadyYou are entitled to 30 days support from your date of registration covering installation and configuration of your new Autodesk software. The 30-day support program will automatically be set up in the name of the person registering the product. This registering party will receive a system notification to set up a login to access the support program. Installation supportInstallation support is support for installing software on your computer system using the installation process described in the product Getting Started manual. Troubleshooting of installation issues is also included. Configuration supportConfiguration support is support for setting up peripheral devices to work with your Autodesk software. It includes support for setting product and system variables to make the best use of the product on your system.
North America Product Support in English
You are entitled to 30 days of Up and Ready web and telephone support from your date of Registration covering installation, configuration and licensing of your new Autodesk software. South America (including the Caribbean) Product Support in English
You are entitled to 30 days of Up and Ready web support from your date of Registration covering installation, configuration and licensing of your new Autodesk software. Europe, the Middle East, and AfricaProduct Support in English, French, German, Italian, and Spanish
You are entitled to 30 days of Up and Ready web support from your date of Registration, covering installation and configuration of your new Autodesk software. JapanProduct Support in Japanese
You are entitled to 30 days of Up and Ready web support from your date of Registration, in Japanese, covering installation and configuration of your new Autodesk software. If you do not have access to the web for support, you may contact support via email and fax for installation and configuration support. Send an email with your question to LT_Startup@autodesk.com or send a fax to 03-5396-9915. Support is available Monday through Friday from 9:30 a.m. to 5:00 p.m. JST, excluding local holidays Australia and New ZealandProduct Support in English
You are entitled to 30 days’ free Up and Ready telephone support, from your date of purchase, covering installation and configuration of your new Autodesk software. In Australia, call 1 800-655-794 Monday through Friday from 9:00 a.m. to 5:00 p.m. local time, excluding holidays. In New Zealand, call +64-9-414-0100, Monday through Friday from 9:00 a.m. to 5:00 p.m. local time, excluding holidays. Singapore, India, Philippines and KoreaProduct Support in English and Korean
You are entitled to 30 days of Up and Ready web support from your date of Registration, covering installation and configuration of your new Autodesk software. All other countriesContact your local Autodesk Authorized Reseller or Autodesk office for information about support options in your country. AUTODESK DOES NOT GUARANTEE THAT ANY OF THE TIPS, TRICKS, EXAMPLES OR SUGGESTIONS OUTLINED IN ANY AUTODESK PRODUCT SUPPORT TECHNICAL DOCUMENTS OR SUPPORT REQUEST RESPONSES WILL RESOLVE A SUPPORT REQUEST, CORRECT ANY ISSUES IDENTIFIED OR MEET YOUR EXPECTATIONS OR REQUIREMENTS. SUPPORT REQUEST RESPONSES, TECHNICAL DOCUMENTS, SERVICE PACKS AND WORKAROUNDS ARE SUBJECT TO CHANGE WITHOUT NOTICE TO YOU. AUTODESK PROVIDES TECHNICAL DOCUMENTS, SERVICE PACKS AND WORKAROUNDS AND SUPPORT REQUEST RESPONSES "AS IS" WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL AUTODESK OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF DATA, OR LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, THAT MAY OCCUR AS A RESULT OF IMPLEMENTING ANY SERVICE PACK OR WORKAROUND, OR ANY SUGGESTION OUTLINED IN ANY AUTODESK PRODUCT SUPPORT TECHNICAL DOCUMENT OR PROVIDED TO YOU BY TECHNICAL SUPPORT TECHNICIANS, EVEN IF AUTODESK OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. |