Customer SupportEnsuring Buzzsaw SuccessEnable your extended teams to work together much more efficiently. Autodesk Buzzsaw support is a cost-effective way to maintain your solution while increasing your project team’s productivity. Basic support services are included with your Autodesk Buzzsaw purchase. Or you may purchase Premier Support for 24x7 access and dedicated time and attention from subject matter experts that spend time understanding your business. Choose the level of support that best suits your business objectives. Support Package Comparison| Services | Basic Support | Premier Support | | Case Limit | Unlimited | Unlimited | | Response Times | 1 business Day | 2 hours | | Live Phone Support | 12x5 | 24x7 | | Online Customer Portal | | • | | Priority Phone Queue | | • | | Health Check (Bi-Annual) | | • | | Premier Support Manager | | • | |