Support Offerings

Autodesk offers a variety of support offerings to help you implement Autodesk solutions faster, maximize productivity, minimize downtime, and enhance your business performance, whatever your budget.

Available without Autodesk Subscription

• Per-Incident
  Autodesk® Per-Incident Support provides access to Autodesk technical phone support on an as-needed basis.  When you purchase Per-Incident Support, you can contact Autodesk product support for assistance with any product in the Autodesk portfolio during local business hours. You will receive assistance in any product-supported language.
  Learn more about Per-Incident Support
• Up and Ready
  Autodesk® Up & Ready Support is designed to get your software up and running, and to ensure the general functions and features included in the software are working as they should.  Up and Ready support covers product installation and configuration only.