Certified Hardware

Autodesk Mudbox Hardware Certification FAQ

1. Where can I find pre-2012 certification results?

You can find certification results for prior releases of Autodesk® Mudbox™ software at the Mudbox Certified Hardware link.

2. What should I know about Autodesk Mudbox hardware certification process?

The following describes important notes related to the graphics hardware certifications for the Autodesk Mudbox 2012 product releases:

  • Graphics card Certification was performed with a multiple display configuration at a resolution of 1920 X 1200 (60Hz). Autodesk recommends using "Dual view" mode for multiple display configurations with NVIDIA® cards, and "Extended" mode with AMD® cards.
  • The ambient occlusion feature requires 32 bit per channel precision. This is supported by NVIDIA 8 series Quadro® FX cards whose model numbers end in *600 (e.g. 5600, 4600, and up) and up.
  • Certain combinations of lights, shadows, reflectivity and viewport filters may not work properly on AMD hardware. If the model in your viewport shows up white, you have encountered this limitation. To restore the model, reduce the number of lights/shadows, or turn off reflectivity or viewport filters until the object no longer renders white.
  • Graphics cards with at least 512 MB memory that support 32-bit texture channels perform better during texture painting workflows.

3. What version of Mac OS X does Autodesk use in the Mudbox graphics certification process?

Mudbox 2012 graphics certification testing was done using Mac OS® X v.10.6.6 unless otherwise specified. Autodesk recommends that you use the same operating system version that was tested with the graphics hardware. A newer version does not always provide the best support.

4. How can I tell what version of Mac OS X my system is running?

To find out what version of Mac OS X is installed on your system, select "About This Mac" in the Apple menu. The general operating system version number is just below the logo; for example: Version 10.5.8.

To find the build number for that version, click Version. The version number will display the build number; for example, build 9L30. (You may need to refer to the Apple Support site to identify your system.)

Note:  Occasionally, Apple releases slightly different versions that have the same version number, but display different build numbers. These slightly different versions may behave differently. You may need to determine the build number in order to accurately identify the OS version.

5. Are Intel integrated graphics systems Recommended or Certified for use with Mudbox 2012 and greater?

At this time, Autodesk does not conduct graphics certification testing on computers with integrated Intel® GMA 950 or GMA x3100 or Integrated HD graphics hardware for Mudbox. As a result, these integrated graphics systems are not Recommended or Certified.

6. Are custom Mac OS X vendor drivers Recommended or Certified for use with Mudbox 2012?

At this time, Autodesk conducts graphics certification testing only with the official Apple default drivers that are included with the particular version of the Mac OS (for example: 10.6.6). Drivers acquired by any other means, such as directly from a graphics vendor, have not been tested and therefore are not Recommended or Certified.

Note: For NVIDIA Quadro FX 4800 and GeForce® 285GTX cards, we had to use the manufacturer’s driver until the release of the official driver by Apple with the 10.6.4 Graphic Update.

7. How do I tell which driver is installed on my Mac OS X system?

To verify the video driver version installed on your Mac OS X system, open a Finder window and navigate to /System/Library/Extensions/(vendor extension file). With this file selected, Ctrl-click to select Get Info to view the version information.

8. What version of Linux does Autodesk use in the Mudbox graphics certification process?

Autodesk Mudbox 2012 graphics certification testing was performed using the following Fedora® Core and Red Hat® versions:

Fedora CoreRed Hat
14 – 64bit OS5.5 – 64bit OS
Kernel Version 
Xorg Version
Glibc Version

9. Are there any Kernel limitation or caveats with Mudbox?

Fedora 14 ships with the "Nouveau" driver enabled by default. When this driver is loaded, the NVIDIA driver is prevented from loading. Consult your distributor’s documentation on how to disable the Nouveau driver before you install the NVIDIA driver.

10. Are there any Compiler requirements on Linux?

The following sections describe important notes related to the Linux® operating systems for Autodesk Mudbox 2012 for Linux.

Compiler Requirements

Mudbox 2012 was compiled using gcc 4.1.2, on a RHEL 5 system. gcc 4.1.2 source code is available from http://gcc.gnu.org/gcc-4.0/.

The options to build the gcc 4.1.2. compiler used for Mudbox are: gcc412 –v

Target: x86_64-redhat-linux

Configured with: ../configure --prefix=/usr --mandir=/usr/share/man --infodir=/usr/share/info --enable-shared --enable-threads=posix --enable-checking=release --with-system-zlib --enable-__cxa_atexit --disable-libunwind-exceptions --enable-languages=c,c++,objc,obj-c++,java,fortran,ada --enable-java-awt=gtk --disable-dssi --enable-plugin --with-java-home=/usr/lib/jvm/java-1.5.0-gcj- --enable-libgcj-multifile --enable-java-maintainer-mode --with-ecj-jar=/usr/share/java/eclipse-ecj.jar --with-cpu=generic --host=x86_64-redhat-linux Thread model: posix gcc version 4.1.2 20070925 (Red Hat 4.1.2-33)

Plug-in developers should use the same configuration.

11. Are any other Linux flavors compatible with Autodesk Mudbox 2012?

The Linux operating system is extremely flexible when it comes to precise versioning of different components, drivers, and libraries. Mudbox may behave differently on superficially similar systems and Autodesk cannot always explain or determine the cause of a problem.

Internally at Autodesk we have stabilized using certain Linux configurations. To see a list of these configurations, visit the Find Graphics Hardware page and select Autodesk Mudbox in the “Your Products” field. Then use the “Your Operating System” dropdown to view the list of Linux configurations.

This list is provided to help our customers, but we make no guarantees as to the reliability, stability, or availability of these components. This is not a complete list of Linux configurations choices. This list includes important components that significantly affect the Mudbox software.

We do not recommend saving data directly from Autodesk Mudbox to NFS or other remote mounted file systems. We strongly recommend that you save the files locally and then copy the data to the mounted storage system.

Autodesk Mudbox is not linked to be compatible with SELinux. If SELinux does not need to be enabled, it is recommended not to enable it. The SELinux requirement may be addressed via two mechanisms after Mudbox has been installed.

If you do not wish to use SELinux enforcement, disable it by running the `setenforce 0` command before starting X, or by adding selinux=0 to the end of the kernel line in /etc/grub.conf or change /etc/selinux/config and reboot. You can change the security context of the Mudbox libraries with the chcon command. This has not been tested.

KDE klipper is known to have focusing issues with some applications, which may contribute to application instability. We recommend removing the applet from the panel and editing the config file, (~/.kde/share/config/klipperrcv) to disable KDE klipper. [$Version] update_info=klipperrc.upd:25082001,klipperrc.upd:kde3.1 ral]


12. Are there any specifics about OpenGL visuals?

The Autodesk Mudbox choice of OpenGL® visuals is RGBA 8/8/8/8 double buffer with depth buffer of 24 where applicable. Visuals available from the XServer can be found using the command glxinfo.

If Autodesk Mudbox cannot obtain its preferred visual, it will use a lower value as a fall-back if possible. If this happens, a warning will be issued.

Set up the XServer so uses direct rendering to get as many visuals as possible. Use a depth setting of 24 to enable 8 bits per component.

13. What version of Window Manager does Autodesk use in the Mudbox graphics certification process for Linux?

Mudbox 2012 graphics certification testing was done using Gnome® 2.16.0 for RedHat 5.5 and Gnome 2.32.0 on Fedora Core 14. Other window managers are likely to work acceptably, but because they have not been tested they cannot be listed as Recommended or Certified.

14. What if I am using Recommended or Certified graphics hardware and still have issues?

If you are experiencing display issues not described in this FAQ, you can visit our Knowledge Base or contact customer support: http://www.autodesk.com/Mudbox-support.

15. How can I contact Autodesk’s Hardware Certification group to report a problem with Recommended or Certified graphics hardware?

To report problems directly to the Hardware Certification group, use the Report a Problem form.

Autodesk and Mudbox are registered trademarks or trademarks of Autodesk, Inc., and/or its subsidiaries and/or affiliates in the USA and/or other countries. All other brand names, product names, or trademarks belong to their respective holders. Autodesk reserves the right to alter product and services offerings, and specifications and pricing at any time without notice, and is not responsible for typographical or graphical errors that may appear in this document. © 2011 Autodesk, Inc. All rights reserved.