Certified Hardware

Autodesk Softimage Hardware Certification FAQ

1. Where can I find pre-2012 certification results?

You can find certification results for prior releases of Autodesk® Softimage® software at the Softimage Certified Hardware link.

2. Does Autodesk use dual monitors in the Softimage graphics hardware certification process?

Certification testing for graphics hardware is performed using a dual screen configuration at a resolution of 1920 x 1200 (60Hz). On NVIDIA® cards, select "Dual view" mode (under Set Up Multiple Display). On AMD® cards, make sure to select "Extended" for your dual screen setup.

3. I am having problems with my AMD FireGL HDMI audio driver. What should I do?

When installing the ATI® FireGL drivers, an audio driver for HDMI audio output is installed by default. This driver may cause your current sound configuration to no longer function properly. To this problem, avoid installing the HDMI driver or disable the sound driver in the Microsoft® Windows® Device Manager.

4. What version of Linux does Autodesk use in the Softimage graphics certification process?

Autodesk Softimage 2012 graphics certification testing was performed using Fedora® Core 14.

Fedora Core
14 – 64bit OS
Kernel Version
2.6.35.11-83.fc14.x86_64
Xorg Version
1.9.4-1.fc14.x86_64
Glibc Version

5. Are there any Kernel limitation or caveats with Softimage?

Fedora 14 ships with the "Nouveau" driver enabled by default. When this driver is loaded, the NVIDIA driver is prevented from loading. Consult your distribution's documentation on how to disable the Nouveau driver before you install the NVIDIA driver.

6. Are any other Linux flavors compatible with Autodesk Softimage 2012?

The Linux® operating system is extremely flexible when it comes to precise versioning of different components, drivers, and libraries. Softimage may behave very differently on superficially similar systems, and Autodesk cannot always explain or determine the cause of a problem.

Internally at Autodesk we have stabilized using certain Linux configurations. To see a list of these configurations, visit the Find Graphics Hardware page and select Autodesk Softimage in the “Your Products” field. Then use the “Your Operating System” dropdown to view the list of Linux configurations.

This list is provided to help our customers, but we make no guarantees as to the reliability, stability, or availability of these components. This is not a complete list of Linux configurations choices. This list includes important components that significantly affect the Softimage software.

Due to the many operating system and architecture differences between the supported platforms, the results of some operations will differ on different platforms. This problem is noticeable in results of iterative operations and leads to cumulatively large differences, for example, dynamics, and some rendering.  You may not be able to "mix and match" renderings on different platforms.

7. Are there any specifics about OpenGL visuals?

The Autodesk Softimage choice of OpenGL® visuals is a RGBA 8/8/8/8 double buffer with depth buffer of 24 (where applicable). Visuals available from the XServer can be found using the command glxinfo.

If Autodesk Softimage cannot obtain a preferred visual, it will use a lower value as a fall-back if possible. If this happens, a warning is issued.

 Set up the XServer so it uses direct rendering to get as many visuals as possible. Use a depth setting of 24 to enable 8 bits per component.

8. What version of Window Manager does Autodesk use in the Softimage graphics certification process?

Composite 2012 graphics certification testing was done using Gnome® 2.16.0 for RedHat® 5.5 and Gnome 2.32.0 on Fedora Core 14. Other window managers are likely to work acceptably, but because they have not been tested they cannot be listed as Recommended or Certified.

9. What if I am using Recommended or Certified graphics hardware and still have issues?

If you are experiencing issues not listed in this document, search our Knowledge Base or contact customer support www.autodesk.com/softimage-hardware

10. How can I contact Autodesk’s Hardware Certification group to report a problem with Recommended or Certified graphics hardware?

To report problems directly to the Hardware Certification group, use the Report a Problem form.


Autodesk and Softimage are registered trademarks or trademarks of Autodesk, Inc., and/or its subsidiaries and/or affiliates in the USA and/or other countries. All other brand names, product names, or trademarks belong to their respective holders. Autodesk reserves the right to alter product and services offerings, and specifications and pricing at any time without notice, and is not responsible for typographical or graphical errors that may appear in this document. © 2011 Autodesk, Inc. All rights reserved.