Frequently Asked Questions

I have purchased a Autodesk® Mudbox™ 2009 software license for Windows® operating system. Can I relocate it to my Mac® OS X computer?

If you purchased Autodesk Mudbox 2009 license for Windows and would prefer to run the Mudbox license on Mac OS X, you can download and install Mudbox 2009 for Mac OS X now and relocate your existing license. To do this you need to have an Autodesk serial number of the format xxx-xxxxxxxx (for example 123-12345678). Here are the steps:

Uninstall Mudbox 2009 from your Windows computer.
Install Mudbox 2009 on your Mac OS X computer.
The first time you launch Mudbox 2009, the Product Configuration window appears.
In the Product Configuration window, select the option, "I have a serial number that I need to activate.”
Click “Next” and enter your serial number.
Follow the instructions to obtain your license and activate your product.

If you are unable to license and activate Mudbox 2009 using these steps, please go to the Autodesk Registration and Activation website.

I have purchased a license of the 32-bit Windows version of Mudbox 2009. Can I switch to the 64-bit Windows version?

If you purchased a license of the 32-bit Windows version of Mudbox 2009 and would prefer to use the 64-bit Windows version, you can download and install the 64-bit version and relocate your existing license to your 64-bit Windows machine. To do this you need to have an Autodesk serial number of the format xxx-xxxxxxxx (for example 123-12345678). Here are the steps:

Uninstall the 32-bit version of Mudbox 2009.
Install the 64-bit version of Mudbox 2009.
The first time you launch Mudbox 2009, the Product Configuration window appears.
In the Product Configuration window, select the option, "I have a serial number that I need to activate.”
Click “Next” and enter your serial number.
Follow the instructions to obtain your license and activate your product.

If you are unable to license and activate Mudbox 2009 using these steps, please go to the Autodesk Registration and Activation website.